Affected by Covid-19, there will be some delay on the delivery.
Order Processing
You'll receive the email of order confirmation once you place the order. That means we have received your order and payment. Then our warehouse workers will automatically receive the order in their system. After order verification, quality check, and packaging, your order will be shipped out within a few days after payment.
Order Tracking
The tracking number will be sent to the email address provided several working hours after shipment. And you can log in to check the order status.
In case of special circumstances such as being out of stock or packages lost during shipping, we will contact you on time.
Delivery time
Normally, you'll receive the goods within several working days after shipment.
We are confident that our products will provide you with impressive events after you receive it; However, in rare situations, we understand that you might change your mind about your purchase and want to return the item. We will work with you to resolve any issues and replace your product(s) or refund your purchase within the terms of this policy. We will do our best to get back to you within several business days regarding your issue.
The customer is responsible for return shipping charges and restocking charges when returning an item(s).
Request return shipping information before returning any merchandise. Contact us before returning any and all items. Items sent back without authorization may not be refundable.
To be eligible for a refund, your item must be: Unused in the original packaging and in the same condition that you received it or in like-new condition and free of wear.
All parts must be present when returned.